LIFETIME LAUNCHER WARRANTY & SERVICE PROGRAM

Orion 12 guage and 25MM launchers carry a lifetime warranty if used exclusively with applicable Orion aerial signals. In addition, Orion launcher service program allows customers to send their launchers to Orion in the off-season to verify functionality. The launchers are run through a battery of tests to make certain performance has not degraded over time due to extreme environmental, use or storage conditions. If you have a launcher that has failed or if you simply want your launcher serviced, please send your launcher (verify that it is empty with no signals in the chamber) to the following address with a note explaining the launcher defficiency or service request and your return address:
Orion Launcher Service Program
Orion Safety Products - 3157 N 500W - Peru, IN 46970

ATTENTION 12 GAUGE FLARE LAUNCHER OWNERS

Please read the following notice:

We have received calls from customer regarding the US Coast Guard Alert issued on older model 12-Gauge launchers. There has been a low incidence of the barrel sticking in the open position on launchers manufactured prior to 2000 and launchers bearing the “Olin” brand name. Orion did modify the Olin design and received a new US Coast Guard Approval; newer launchers have the Coast Guard Approval on the left-hand side just above the trigger. If your launcher is stamped: USCG APP. 160 028/12/1 you have an updated model.

Orion Safety Products warrantees all launchers for the life of the product. If at any time the product fails, return it and we will replace it NO CHARGE.

We recommend all launchers be checked each year prior to the boating season to be sure it is fully functional, to do so:

1. BE SURE THE FIRING PIN IS NOT COCKED.
2. Open the barrel and slide a 12-Gauge Orion signal into the barrel.
3. Check that the signal is fully inserted into the barrel.
4. Close the barrel.

If the barrel fully closes and snaps shut, your launcher is in good operating order. Open the barrel and REMOVE THE SIGNAL AND SAFELY STORE IT WITH YOUR OTHER SIGNALS.

If the barrel does not fully close, DO NOT FORCE IT, check that the signal is pushed all the way into the barrel. If this does not help, REMOVE THE SIGNAL AND SAFELY STORE IT WITH YOUR OTHER SIGNALS. This would indicate that your launcher needs to be replaced.

To return your launcher for no charge replacement:

1. CHECK THAT THE LAUNCHER BARREL IS EMPTY; DO NOT RETURN ANY SIGNALS WITH THE LAUNCHER.
2. Pack the launcher and ship it to: (It is not necessary to contact our customer service department)
   U.S.A. Customers
   Orion Safety Products
   Launcher Replacement
   3157N 500W
   Peru, IN 46970
   
   Canadian Customers
   C.I.L./Orion
   533 Argenteuil
   Lachute, QC
   Canada, J8H3Y2
3. Upon receipt a new launcher will be shipped to you.
4. If special circumstances exist please contact our customer service determent at: mcustomerservice@orionsignals.com or call 800 851 5260